The HMS Healthcare integrated, and managed ISP platform is a perfect fit for an organization like TriTanium Solutions that requires a complete and flexible HIPPA compliant IT infrastructure. We have hospital service clients operating in seven states with IT needs specific to each location. In addition, we work with a large hospital system with additional layers of security requirements that was seamlessly integrated into the HMS ISP platform. Before the HMS service solution, we worked with another ISP provider with unsatisfactory service levels, lack of HIPPA expertise, and a total cost 40% higher than HMS. If you require a cost-effective HIPPA compliance IT solution you need to work with an ISP provider like HMS. They receive my total endorsement.
Overseeing an entire facility requires a dependable equipment maintenance team. I trust HMS because they answer quickly and meet our radiology needs promptly. The quarterly reports provide critical insight, and I simply like our tech. He’s a great guy to count on.
The time and worry HMS saves me is invaluable. I know our equipment is well maintained, and HMS responds to any issues with a simple phone call, 24/7. PMs are completed without a prompt from me, and I don’t have to juggle any outside vendor management while also receiving on-demand, quality reporting.
Having HMS maintain our medical equipment is critical to our mission. They understand that every piece of equipment is an investment in optimal patient outcomes, and we’ve been very satisfied with the availability, service, and expertise from our HMS technician.